FAQ
Booking, timing, ceramic coatings and prices at our Forest Lake studio. Anything else, call 0447 123 807 or send a quote request.
Booking and visiting
Do you take walk-ins?
No. We work by appointment only, 7am to 6pm every day. Send a quote request or call 0447 123 807 to book a time.
Where is the studio?
17 Killarney Street, Forest Lake QLD 4078, in Brisbane's south-west. Get directions
How long will you need my car?
One day, weather permitting. Drop-off is at 6 or 7am, and we message you when the car is ready the same day. A ceramic coating takes up to 24 hours to cure in most cases, so keep the car dry once it's home. We confirm the timing when you book. What happens to your car, step by step
Do I need to pay a deposit?
Yes. A deposit of 25% of the quoted price secures your booking and comes off your final bill. With 48 hours' notice or more you can move the booking for free, or cancel and get the deposit back. The balance is due at pick-up, by card, bank transfer or cash. The terms have the details.
Is my car insured while it's with you?
Yes. We're fully insured, including public liability, and your car is covered while it's in our care, from drop-off to pick-up.
Ceramic coating
What is a ceramic coating?
A liquid coating that bonds to your car's clear coat and hardens into a thin, glossy protective layer. Water and dirt slide off it, it resists UV fading and etching from bird droppings and sap, and it makes the car much easier to wash.
Which ceramic coating should I choose?
There are four levels: the 3-year Essential and 5-year Signature from Feynlab, and the 7-year Elite and 10-year Ultimate from Kraken. The 5-year suits most cars, and for $100 more than the 3-year it lasts 2 years longer. If the car is a long-term keeper or lives outside, the 10-year works out cheapest per year, from $150 a year against $333 for the 3-year. Answer six quick questions for our pick
How much does ceramic coating cost?
3 years from $999, 5 years from $1,099, 7 years from $1,349 and 10 years from $1,499, including GST. Listed prices are for a hatch; bigger cars cost more, and we confirm the price once we've seen the car. Compare the coatings
How long does a ceramic coating last?
Our coatings are rated from 3 to 10 years. How long one actually lasts depends on how the car is washed, where it's parked and how much sun and weather it sees. Safe hand washing helps it reach its full rating, and every coating includes a yearly check-up, where we make sure everything is as it should be.
Are you a certified installer?
Yes. We're certified by both Feynlab and Kraken, the two coating brands we use. Certified installers are trained in each brand's prep and application method, which is what the coating warranty relies on.
What does the warranty cover?
Each coating carries its maker's own limited warranty, matching its rating. Feynlab coatings come with a full warranty pack at handover; Kraken warranties are held online. The terms depend on the coating and your car, so we go through them with you before any work starts.
Does a coating make paint scratch-proof?
No. A coating adds hardness and resists light marring from washing, but stone chips and deep scratches still happen. Stone chips need paint protection film, which is coming soon. What a coating does is make the paint easier to keep clean and easier to look after.
Can you coat an older or second-hand car?
Yes. Older paint usually needs correction first to remove swirls and oxidation, because a coating locks in whatever is underneath it. Every package already includes a polish suited to the paint; heavier defects get a correction stage, which we quote before we start.
Can you coat matte or satin paint?
Yes. Matte and satin paint gets its own ceramic coating, from $999 including GST, made to protect the finish without adding gloss.
How do I look after a coating?
Keep it dry for the first week while it cures. After that, hand wash with a pH-neutral shampoo and avoid brush car washes. No top-ups are needed: if road film dulls the water beading, a decontamination wash brings it back. The full aftercare guide
Prices and services
Why are prices listed as "from"?
The price depends on your vehicle and its condition. Send a quote request and we'll confirm the price with you. All prices include GST, and quotes are valid for 30 days.
Do you offer specialised coatings?
Yes. Glass coating from $149, matte and satin paint from $999, and wheels and calipers, plastics and trim, leather, and fabric and carpet from $199 each. Add any of them to a coating and they're done in the same visit, or book them on their own.
How much is window tinting?
Front windows from $199, or the full vehicle from $499. We fit ceramic film only, from Avery Dennison and Solar Gard, in 20%, 35% and 70% shades. The film you choose changes the price, and removing old tint is extra.
What's the darkest legal tint in Queensland?
For private cars, front side windows must stay above 35% VLT, and rear side and rear windows above 20% VLT. Only a strip across the top of the windscreen can be tinted. The shade guide
Which detailing packages do you offer?
Maintenance Detail from $169, Exterior Detail from $199, Interior Detail from $249 and Full Detail from $399. A Maintenance Detail is a safe hand wash and quick top-up between full details; a Full Detail is the Exterior and Interior Details in one visit. What's in each detail
Do you have a care plan?
Yes, two. The Weekly Care Plan is $99 a week for a 45-minute visit on a set day each week, with a coating topper every 4th visit. The Monthly Care Plan is $129 a month for a maintenance wash every month, with a decontamination and coating topper every 3rd visit. Both have a 3-month minimum, then you can cancel any time with 30 days' notice. Places are limited. Join a plan
What's the difference between 1, 2 and 3-stage paint correction?
Each stage is another round of machine polishing for a finer finish, removing more swirl marks and scratches. 1-stage polish starts at $499, 2-stage at $799 and 3-stage at $999, which removes up to 90% of paint defects. We measure paint depth first. Headlight restoration is from $99.
Do you sell gift vouchers?
Yes, from $100. Every voucher is a dollar amount towards any service, sent by text, ready to forward or print, and valid for 3 years. Gift vouchers
Which products do you use?
Feynlab and Kraken coatings, and products from Koch-Chemie, STEK, Rupes and CarPro. Tint films are Avery Dennison and Solar Gard.